Frequently Asked Question

Frequently asked question

1. We'd like to know what product you can supply.

---Our company is engaged in producing BBQ grills, BBQ tools, BBQ oven, BBQ skewers and other BBQ items.

2. What's your payment terms? 

---Our payment terms is T/T30% deposit and 70% balance payment against B/L copy or L/C. 

3. Can you accept OEM? 

---Yes, customer can send us product design to customize your own product. 

4. Delivery time?

---It depends on what kind of product you buy. For example, it takes about 35-45 days to produce for BBQ grills, 45-50 days for BBQ ovens, 30-40 days for BBQ skewers.

5. Warranty for the product. 

---1 year. 

6. Are you manufacturer or trader. 

---We are manufacturer. We have our own factory located in Yangjiang, Guangdong, China. 

7. Can we have our logo or company name to be printed on your products or package?

---Of course. Your logo can be printed on the product by burned, hot stamping, printing, silk printing, embossing.....

8. How to order? 

---Pls send us your purchase order to our email: sales10@keemake.com or call our sales line: +86-662-2288896 

We need to know below information before sending you the PI

A: Product information: quality, specification, material, packing details. 

B: delivery time you needed. 

C: Destination port

9. Do you have stock? 

---Normally we produce the product according to customer's order. We are not always have stock.